They don't respond because they don't exist ... I'm beginning to believe
that there are no humans left at Facebook, just transaction-processing
software connected to a large computing Cloud in the ethernet. No one
responds to our frustration because there's no one there - no "live
human," anyway. Only platforms, aps, bits and bytes, which are not
programmed to feel frustration or sense it in others. They don't hear or
see us as humans expecting a response, just as a source of data to be
categorized and stored. When we write these plaintive pleas for help and
clear instruction, these machines don't sense our anger and frustration
- they word-search our typed text for key words that trigger
pre-programmed, impersonal (and usually inaccurate) responses. Isn't it
amazing how digitalization continues to make 21st century communications
so much more efficient and effective than back in the Stone Age when
live humans answered phones and engaged in real, interactive
conversations with their customers/clients? Quaint . . . but then you
can just call me "Geezer". Now I think I'll shut down Facebook, get off
the computer and go outdoors to see some of that summer sunshine I have
been missing, while I sit here typing on this keyboard.
